Do you offer email service? What is email support?

We sure do.
We offer email plans that include unlimited email address and both POP and SMTP access to your email. If we create and host your website, we provide email services FREE. You can access email directly via a variety of web interfaces, or add your Solia-hosted email to other accounts you may have such as Google.
We limit total storage space to 500mg on our servers, but you can download your message periodically. We can expand space under a separate agreement.
Typically, we setup and test a limited number of email accounts as part of our initial pricing. Our support includes ensuring that our email servers receive and transmit email properly.
However, follow-up support that involves configuring the clients email programs such as Outlook, adding accounts or forwards, troubleshooting email matters that do not implicate our servers’ functioning, or matters handled under our consulting rates per the FAQ regarding consultant work.